The Problem
When an employee calls off, you're scrambling. You have to remember who's available, who's qualified, and then call or text until you find coverage. Meanwhile, the shift is getting closer and you're still short-staffed.
The Solution
ShiftAssignment makes call-off handling instant. Log the absence, immediately see all available qualified employees who can cover, contact them through the app, and fill the shift. Track call-off patterns to identify attendance issues before they become problems.
Key Features
Everything you need for call-off management
Instant Absence Logging
Log a call-off in seconds. The system immediately identifies the gap and starts finding coverage options.
Qualified Replacement Finder
See all available employees qualified for the open shift. No more guessing who can cover.
One-Click Assignment
Found someone to cover? Assign them with one click. They're notified automatically.
Pattern Tracking
Track call-off history by employee. Spot attendance issues and patterns before they become bigger problems.
How It Works
Employee Calls Off
You receive a call-off. Open ShiftAssignment and log the absence with reason and any notes.
See Available Coverage
The system immediately shows all employees who are available and qualified to cover the shift.
Contact & Assign
Reach out to available employees through the app. When someone accepts, assign them with one click.
Track the Pattern
The call-off is logged in the employee's history. Over time, you'll see patterns that help manage attendance.
Call-Off Management FAQ
How quickly can I find coverage for a call-off?+
Immediately. As soon as you log the absence, you see all available qualified employees who can cover. Many managers fill shifts in under a minute.
Can employees call off through the app?+
Yes. Employees can report their absence through ShiftAssignment, and you get instant notification. You can then start finding coverage immediately.
Does it track call-off reasons?+
Yes. When logging a call-off, you can record the reason. This helps you track patterns - like if someone frequently calls off on Fridays.
Can I see an employee's call-off history?+
Yes. Each employee's call-off history is tracked and easily accessible. You can spot attendance patterns and address issues proactively.